Understanding your travelers’ intentions for their stay is very important, below as some comments:
Frequently boutique hotel goers choose a property based upon geographic location, so incorporating local artwork and fare will be necessary.
Smart rooms: Guests crave convenience, and intelligent technology goes above and beyond. Whether they’re using a few taps of a smartphone to order room service or an iPad to adjust the indoor climate, guests have a strong draw to the ease of digitally customizing and automating their physical world.
Data security: Money, data, Identities, etc. Is your hotel’s network firewall prepared to block such infiltration attempts?
A well-automated virtual concierge or chatbot could address basic guest needs 24/7 (such as room service, pillows, blankets service, Dinner reservations, local tourist attractions, entertainment, transportation, Spa appointments, and more)
The furniture fits into outlets: All the guests with multiple tech devices, need ample places to charge as they work and play. Guests don’t want to get down on their hands and knees hunting for an electrical outlet. You can strategically place outlets and data ports directly within the furniture in places like the:
Remember, no detail is too small to capture attention. Focus your time on making sure your guest leave with a memory.
- BRINGS YOUR GUEST MIND AND BODY RELAXING
consider offering a service that allows a guest to turn in their device to be disinfected and charged and while they retreat for mindful journaling, coloring, or meditation in a designated “rejuvenation” area with essential oils and aromatherapy.
2. PUT YOUR HOTEL ON THE MAP
Embracing tomorrow’s technology today, in addition to current hotel technology trends, is one way to put your hotel on the map as a luxury destination for travelers.